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Shipping and delivery

Domestic Shipping

 

Most orders will be shipped within 48 hours.Orders placed after noon on Friday, weekend, or Taiwan Public Holidays will beshipped within 48 hours on the next following working day.

 

ChunghwaPOST

Shipped within 48 hours

  • Shipping Fee : Free for orders over $1000NT
  • Handling Time : 1-2 business days
  • Estimate Delivery Time : 1~5 business days 
  • Notice :  If you missed the delivery twice, your will need to pick up the package in person at your local post office within 7 days.  You will be required to provide identification.

ConvenienceStore Pickup

Shipped within 48 hours

  • Shipping Fee : Free for orders over $1000NT
  • Handling Time : 1-2 business days
  • Estimate Delivery Time :  Within 3 business days
  • Notice :  We offer 7-11 and Family Mart Pickup Service.  Please make sure your contact information is correct. 

 

Door-to-DoorDelivery

Order placed before noon, shipped the same day

  • Shipping Fee : Free for orders over $1000NT
  • Handling Time : 1-2business days
  • Estimate Delivery Time : 2 days
  • Notice :  Please contact us before choosing this service.

International Shipping

 

PLEASENOTE – All shipping costs are calculated and charged accordingto “dimensional weight” of a package. Dimensional weight calculationsreflect what it costs a carrier to ship an oversize, lighter-weight package

All internationalorders can be tracked online via the service providers' websites. We do notcharge additional fee. However when you receive the package, you may be subjectto additional duties, import taxes, or customs fees imposed by your country. 

 

S. F. Express

Forpackage shipping to Hong Kong, Macau and China.

·       Handling Time : 1~2business days

·       Estimate Delivery Time : 3~5 business days depending on regions.

 

EMS - Express Mail Service

Forpackage shipping to Australia, Canada, Japan, Korea, USA, and other countries.

·     Handling Time : 1~2business days

·     Estimate Delivery Time : 10-14 business days.